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 <title>andrea resmini - e-gov</title>
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 <title>Taxing interfaces</title>
 <link>http://www.resmini.net/columns/usability_banzai/taxing_interfaces</link>
 <description>&lt;p&gt;In Italy, like in most other countries I believe, we have what is called the &lt;em&gt;bollo auto&lt;/em&gt;, in the English speaking world car tax, or road tax, or even vehicle license fee. That is something you pay on a half-yearly or yearly base because you own or drive around a car. In darker ages you had to suffer time-consuming queues in some murky and crowded place where after showing handful of dubious-looking papers to a bored clerk you ended up paying the wrong amount, but this is the Internet Age: we have the Web, we have &lt;em&gt;automated procedures&lt;/em&gt;, we do it online, we do it better.&lt;br /&gt;
So climb in, ladies and gentlemen, let&#039;s go pay some bollo auto.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.resmini.net/columns/usability_banzai/taxing_interfaces&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.resmini.net/columns/usability_banzai/taxing_interfaces#comment</comments>
 <category domain="http://www.resmini.net/columns/usability_banzai">Usability banzai</category>
 <category domain="http://www.resmini.net/taxonomy/term/65">e-gov</category>
 <category domain="http://www.resmini.net/tags/usability">Usability</category>
 <category domain="http://www.resmini.net/language/english">English</category>
 <pubDate>Wed, 31 Jan 2007 13:15:29 -0700</pubDate>
 <dc:creator>vector</dc:creator>
 <guid isPermaLink="false">44 at http://www.resmini.net</guid>
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